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Short answer: with two or three locations, you need a group of companies to manage them under a single account.,
Short answer: Respond to positive reviews within 48 hours, personalize by mentioning something specific about what the reviewer said.
Short answer: Report it from your business profile, don't ignore it or delete it yourself (you can't), and respond publicly.
Short answer: you can ask your customers for reviews, but since April 2026 Google has explicitly prohibited three practices that until
A negative review arrives at 9:14 a.m. Someone on the team sees it at 3:00 p.m.
Your business has an average rating of 4.3 stars on Google. Is that a good number? The honest answer is: it depends.
A one-star review has just appeared on your Google Business Profile. You have minutes, not days, to
