Manage your Google reviews with AI

Every negative review left unattended drives away new customers. OmnIA Reply detects dissatisfied customers, generates automated responses, and routes them to the right team for follow-up.

Start today — 14 days free
Full access from day one. Cancel anytime.

WHAT CAN YOU DO?

Detects dissatisfied customers

Identify in seconds which reviews need urgent attention before they damage your reputation.

Respond to reviews with AI

Generates personalized responses automatically in each customer's language, without writing a single word.

Refer to the correct team

Create automated tickets and assign them to the appropriate department so that no complaint goes unfollowed.

Measure the sentiment surrounding your brand

Analyze in real time how your customers perceive your business — positive, negative or neutral — and make decisions with real data.

Native management with HubSpot

Thanks to direct integration with HubSpot, your team manages tickets from the CRM they already use — no manual processes, no copying and pasting, no friction.

Free diagnosis

How does Google see you?

Enter your business name and city. We'll show you your rating and how it compares to nearby competitors.

Including the city helps to find the correct entry.

WHY OMNIA REPLY?

A negative review that goes unanswered not only loses that customer — it drives away everyone who reads it.

While you run your business, reviews pile up. Some go unanswered for days, weeks, or even forever. Each unanswered review is a sign of neglect that new customers notice before deciding whether to trust you.

OmnIA Reply monitors your Google reviews in real time, detects those that need urgent attention, analyzes your brand sentiment, and automatically generates personalized responses — all from a single platform designed to put you and your team in control without wasting time.

No spreadsheets. No manually checking Google. No generic answers.
Connect in less than 2 minutes and start recovering customers today.

HOW IT WORKS

  • Connect your Google Business Profile
  • OmniA detects negative reviews instantly
  • AI generates a personalized response
  • A ticket is created and routed to the correct team.
  • Your team manages the tracking from HubSpot.

Choose your plan

All plans include the same features. The only difference is how many locations you can manage.

Professional

$49/month
1 location
Start a 14-day trial
The most chosen

Equipment

$99/month
Up to 5 locations
Start a 14-day trial

Enterprise

$199/month
Up to 20 locations
Start a 14-day trial

Included in all plans

No locked features or separate paid modules.

  • ✓ Real-time monitoring of Google reviews
  • ✓ AI-powered automated responses
  • ✓ Sentiment analysis (positive, negative, neutral)
  • ✓ Detecting dissatisfied customers
  • ✓ Automatic tickets by department
  • ✓ Own management panel
  • ✓ Integration with HubSpot CRM
  • ✓ Multiple agents
  • ✓ Email support

A payment method is required for activation. No charges will be made during the 14-day period.

FAQ OmnIA Reply

Frequently Asked Questions

Everything you need to know before you start.

Why do they ask for payment information if it's free? +
To ensure continuity of service after your trial ends, we don't charge anything during the 14-day period. If you cancel before then, you won't pay anything.
Does it work with any Google business? +
Yes, with any verified Google Business profile. You just need to connect your Google account and OmniA Reply will automatically start monitoring your reviews.
Does the AI respond in my customers' language? +
Yes. OmnIA Reply automatically detects the language of each review and generates the response in that same language, without you having to configure anything.
How does routing to the correct team work? +
When a negative review is detected, OmnIA Reply automatically creates a ticket and assigns it to the appropriate department based on the type of complaint — without manual processes or copy and paste.
Do I need HubSpot to use OmniA Reply? +
No. OmniA Reply has its own management panel where you can view and manage everything. Integration with HubSpot is optional for those who already use it as their CRM.
Can I cancel whenever I want? +
Yes, with no penalties or contracts. You can cancel at any time from your dashboard and there will be no additional charges.
What happens to my data? +
Your data belongs to you. We don't share it with third parties or use it for purposes other than providing the service. You can consult our privacy policy for more details.
How long does it take to connect my account? +
Less than 2 minutes. Just log in with your Google account, authorize access to your Google Business, and you're all set — OmnIA Reply starts working immediately.
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