Hello, are you available on Saturday?
Unanswered · 9 hours ago
Answered in 40 seconds · Booking confirmed
attend
- 1. Pay attention to something.
- 2. Taking care of someone in need.
In your business, they're the same thing. And they broadcast at eleven o'clock at night, on five channels simultaneously, while you're sleeping.
Nobody stops buying from you because your product is bad. They stop buying from you because nobody helped them.
One location, your Google reviews, and a WhatsApp account—free forever. No credit card required.
I called three times and no one answered. Two stars.
Unanswered · 8 hours ago
Answered in 2 min · Open case
Do you ship to Medellín?
Unanswered · 8 hours ago
Answered in 12 seconds · Order initiated
I'll wait for the quote they offered me on Monday.
Unanswered · 3 days ago
Answered in 1 min · Opportunity reopened
If they don't answer me, I'll look elsewhere.
without answering
Answered in 8 seconds · Customer retained
Hi! I'm OmnIA, an artificial intelligence agent. 🤖
nowWrite me whatever you want and time me. This is the same agent who would assist your customers.
nowSending this message opens WhatsApp with your message ready.
The intention has an expiration date.
When someone writes to you, they've already decided they want to resolve something. That moment lasts minutes. Afterward, the person still exists, but the sale is gone: it's gone to whoever answered first.
They don't beat you with products. They beat you with forty hours.
21×
You are more likely to qualify a potential customer if you respond within 5 minutes instead of 30.
Oldroyd, MIT Sloan and InsideSales, 2007. More than 15,000 leads analyzed.
42h
That's how long it takes for an average company to respond, if they actually do respond at all.
Harvard Business Review, 2011. Audit of 2,241 companies.
23%
The audited companies never responded. Not even late: never.
Harvard Business Review, 2011. Same study.
Speed is no longer a courtesy of the service area. It's the price of admission, and it's the cheapest advantage there is: almost no one is using it.
The cited studies are from US companies and measure web leads with telephone follow-up. We include them for what they reveal about purchasing behavior, not as a guarantee of results.
Relay races aren't lost running. They're lost during the handover.
Responding quickly is half the battle. The other half is ensuring that whoever follows knows exactly what happened, without the customer having to explain it twice. OmnIA handles the initial seconds and then delivers a fully understood, categorized conversation to your team, complete with written context.
-
Omnia
1
Arrives
A message comes in via WhatsApp, through the site's chat, by email, or as a review. They all end up in the same inbox.
-
Omnia
2
Reply
In seconds. He introduces himself as he is and begins to understand what the person needs.
-
Omnia
3
Understand
With just a few questions, it separates those who want to buy from those who have a problem, and from those who are just finding out.
-
Your team
4
Delivery
The case is passed on to the right person, in turn, with the conversation summarized and the opportunity created. Your salesperson comes in to close, not to ask questions.
It becomes a sale.
The conversation reaches the funnel with a name, need, and stage. No one has to transcribe a chat by hand to know if it's worth calling.
It becomes a case.
When there's a problem, it opens automatically, with a history. The client doesn't repeat what they've already said, and nothing goes unaccounted for.
It becomes content.
What your customers ask repeatedly is exactly what you should be publishing. OmniA detects it and turns it into articles.
It says it's an AI. Always, from the very first message. Nobody realizes after ten minutes that they were talking to a robot.
He steps aside when asked. If a person wants a human, they ask for one and they get one.
He prefers not to know rather than invent. When he can't solve a problem, he doesn't improvise: he gives up.
Your salespeople aren't going to lose their jobs. They're going to lose the part of the job they hate.
🔒 app.omniareply.com
ML
María López● Online · WhatsApp
Hello, are you available on Saturday?
Hi Maria! 😊 Yes, we have openings on Saturday. For how many people?
Serves 4, thank you
Perfect, I'll reserve a table for 4. What time would you prefer?
⚡ Answered by the AI Agent
Carlos RuizPremium service quote…
AIAna TorresRe: Business proposal
AIMediumTicket #1042 resolved
Laura GómezBilling inquiry
Hello, can you confirm the final price?
Of course Ana, the final proposal is…
⚡ AI-generated draft
🤖
AI Agent● Processing conversation
✓ Detects customer intent
✓ Check your data and catalog
✓ Write and send the reply
✓ Update the business in the pipeline
New
Qualified
Reserve · Maria L.
Cattle
Request your quote
María López
maria@empresa.com
Agent for WhatsApp ▾
Submit request
✓ New contact created in the CRM
📰
5 ways to serve customers with AI
✓ Optimized for SEOPublished on WordPress
✦ AI response
According to OmniA Reply, The best option is…
▲ 1 ""better CRM with AI"" mentioned ✓
▲ 2 ""AI sales agent"" mentioned ✓
▲ 4 ""WhatsApp automated support""
01
Responds to WhatsApp messages instantly
You ask her. She does it.
Almost everything in OmnIA can be resolved by asking in your own words. "Create a form for scheduling appointments." "Respond to this week's reviews." "Write me an article about this." There's no need to learn a system: you speak to it as you would to a member of your team, and it does it.
And if you'd rather not start alone, you don't have to. Our team connects your channels, gets everything up and running, and trains your staff. You can set it up yourself in five minutes or let us take care of it. You choose how much you want to do.
- You speak to him with your words, not with menus.
- Assembly in five minutes, or we'll do it for you
- Support and training from our team
We didn't invent the infrastructure. We chose the best of everything.
OmnIA isn't dependent on a single AI provider or a single channel. It's built on the platforms your customers already use and on the models that work best for each task: one writes, another researches, another reasons. When something better comes along, we switch without you even noticing.
Official channel
Meta Verified Technology Provider
WhatsApp Business Platform with direct connection. Your number connects automatically, without intermediaries and without you losing your phone.
Official channel
Approved access to the Google Business Profile API
Your reviews and locations are managed through Google's official channel, not by scraping the page.
Infrastructure
Amazon Web Services
The same servers where the banks you use operate.
Each task is solved with the model that performs it best, and none of them have permanent access to your data.
11s
average response time
24.800
messages attended
Colombia · Mexico · Spain
where it already operates
Right now, someone is asking an AI about a business like yours. You're not showing up.
Your customers have stopped just searching on Google. They ask ChatGPT, Gemini, Perplexity, and the AI responds with three or four names. If yours isn't listed, it's not that you lost the sale: it's that you never even knew it existed.
Each term is a real customer question. Each line, a reason for AI to mention you.
SEO used to put you on a list of ten blue links. AI doesn't give you ten. It gives you three, and that's it. Being on page two is no longer too late; now it's non-existence.
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1
Listen to what people are saying about you.
OmnIA asks AI about your category, just like a customer would, and shows you the uncomfortable truth: what percentage of responses you appear in, which competitors they name instead of you, and what they say about them.
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2
Discover what you're missing.
Cross-reference what your customers ask with what AI cites and find the gaps: the topics where your competition appears and you don't, the questions you answer every day via WhatsApp but that don't exist written with your name.
-
3
It publishes it for you, on Autopilot.
Turn every gap into an article designed to answer that question and get cited by AI. Autopilot prepares them automatically, you approve them with a tap, and they're published. The content that gets you noticed stops being a pending task and starts happening in the background.
Each article is written using the best writing model, is anchored in your customers' real questions, and is never released without your approval. Autopilot takes away your job, not your control.
Winning the conversation you can't see starts with a simple question: What do AIs say about you today?
Our thesis
AI isn't meant to replace your team. It's meant to give you back your time.
We built OmnIA on a simple idea: everything that can be categorized, prospected, and responded to instantly should be done by artificial intelligence, so that the people on your team can do the one things a machine can't — think the strategy, close the tough deal, and nurture the relationship that matters.
It's not a CRM with a chatbot on top. It's a platform where artificial intelligence permeates every process: it finds where people are looking for you, attracts that traffic, and prepares each channel so that the first response arrives in seconds and the experience is one they'll remember. Marketing, sales, and service, finally operating from the same place.
And it's not finished. We add new features every week because the way people shop and want to be served changes every week. Starting today isn't buying into what OmnIA is. It's about getting on board with what's happening.
Stop losing customers in silence.
Start paying attention.