{"id":153,"date":"2026-06-29T14:47:54","date_gmt":"2026-06-29T14:47:54","guid":{"rendered":"https:\/\/omniareply.com\/?page_id=153"},"modified":"2026-06-29T14:48:35","modified_gmt":"2026-06-29T14:48:35","slug":"uso-de-datos-de-google","status":"publish","type":"page","link":"https:\/\/omniareply.com\/en\/uso-de-datos-de-google\/","title":{"rendered":"Use of Google data"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"153\" class=\"elementor elementor-153\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90eb543 e-flex e-con-boxed e-con e-parent\" data-id=\"90eb543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-031e773 elementor-widget elementor-widget-html\" data-id=\"031e773\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n<meta charset=\"UTF-8\">\r\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n<title>Uso de Datos de Google | OmnIA Reply<\/title>\r\n<\/head>\r\n<body style=\"margin: 0; padding: 60px 20px; background: #f9f9f9; font-family: 'Inter', sans-serif; color: #333;\">\r\n\r\n<div style=\"max-width: 760px; margin: 0 auto; background: #fff; border-radius: 12px; padding: 48px; border: 1px solid #e0e0e0;\">\r\n\r\n  <h1 style=\"font-size: 32px; font-weight: 700; color: #1a1a1a; margin-bottom: 8px;\">Uso de Datos de Google Business Profile<\/h1>\r\n  <p style=\"color: #888; font-size: 14px; margin-bottom: 40px;\">\u00daltima actualizaci\u00f3n: 29 de junio de 2026<\/p>\r\n\r\n  <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 24px;\">Esta p\u00e1gina describe de forma clara y transparente c\u00f3mo <strong>OmniA Reply<\/strong> accede, usa y protege los datos obtenidos a trav\u00e9s de la API de Google Business Profile.<\/p>\r\n\r\n  <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">\u00bfQu\u00e9 datos de Google accedemos?<\/h2>\r\n  <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n    <li>Rese\u00f1as publicadas en tus ubicaciones de Google Business Profile.<\/li>\r\n    <li>Calificaciones (1 a 5 estrellas) de cada rese\u00f1a.<\/li>\r\n    <li>Nombre del autor de la rese\u00f1a.<\/li>\r\n    <li>Fecha de publicaci\u00f3n de cada rese\u00f1a.<\/li>\r\n    <li>Respuestas existentes a las rese\u00f1as.<\/li>\r\n    <li>Informaci\u00f3n b\u00e1sica de tus ubicaciones (nombre, direcci\u00f3n, ID).<\/li>\r\n  <\/ul>\r\n\r\n  <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">\u00bfPara qu\u00e9 usamos esos datos?<\/h2>\r\n  <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n    <li><strong>Mostrar rese\u00f1as:<\/strong> presentamos las rese\u00f1as en tu panel de OmnIA Reply para que puedas gestionarlas f\u00e1cilmente.<\/li>\r\n    <li><strong>An\u00e1lisis de sentimiento:<\/strong> procesamos el texto de cada rese\u00f1a para clasificarla como positiva, negativa o neutral.<\/li>\r\n    <li><strong>Generaci\u00f3n de respuestas:<\/strong> usamos IA para sugerir o publicar autom\u00e1ticamente respuestas personalizadas a cada rese\u00f1a.<\/li>\r\n    <li><strong>Creaci\u00f3n de tickets:<\/strong> convertimos rese\u00f1as negativas en tickets de soporte para que tu equipo les d\u00e9 seguimiento.<\/li>\r\n    <li><strong>Sincronizaci\u00f3n con HubSpot:<\/strong> si conectas HubSpot, creamos contactos y tickets en tu CRM con la informaci\u00f3n de la rese\u00f1a.<\/li>\r\n  <\/ul>\r\n\r\n  <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">\u00bfC\u00f3mo accedemos a los datos?<\/h2>\r\n  <p style=\"font-size: 15px; line-height: 1.8;\">Accedemos a los datos mediante <strong>OAuth 2.0<\/strong>, el est\u00e1ndar de autorizaci\u00f3n de Google. El usuario otorga acceso expl\u00edcitamente al iniciar sesi\u00f3n con su cuenta de Google y aceptar los permisos solicitados. En ning\u00fan momento almacenamos contrase\u00f1as de Google.<\/p>\r\n\r\n  <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">\u00bfQu\u00e9 permisos solicitamos?<\/h2>\r\n  <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n    <li><code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">https:\/\/www.googleapis.com\/auth\/business.manage<\/code> \u2014 para leer y responder rese\u00f1as de Google Business Profile.<\/li>\r\n    <li><code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">profile<\/code> y <code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">email<\/code> \u2014 para identificar al usuario en nuestra plataforma.<\/li>\r\n  <\/ul>\r\n\r\n  <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">\u00bfCompartimos los datos de Google con terceros?<\/h2>\r\n  <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 12px;\"><strong>No vendemos ni compartimos los datos de Google con terceros.<\/strong> Los \u00fanicos casos en que los datos pueden ser procesados por terceros son:<\/p>\r\n  <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n    <li><strong>DeepSeek AI:<\/strong> el texto de las rese\u00f1as se env\u00eda para generar respuestas autom\u00e1ticas. No se env\u00edan datos personales identificables del autor.<\/li>\r\n    <li><strong>HubSpot:<\/strong> solo si el usuario decide conectar su cuenta de HubSpot y exclusivamente con los datos que el usuario autoriza.<\/li>\r\n  <\/ul>\r\n\r\n  <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">\u00bfC\u00f3mo puedo revocar el acceso?<\/h2>\r\n  <p style=\"font-size: 15px; line-height: 1.8;\">Puedes revocar el acceso de OmnIA Reply a tu cuenta de Google en cualquier momento desde <a href=\"https:\/\/myaccount.google.com\/permissions\" target=\"_blank\" style=\"color: #7C3AED;\">myaccount.google.com\/permissions<\/a>. Tambi\u00e9n puedes eliminar tu cuenta desde tu panel en OmnIA Reply.<\/p>\r\n\r\n  <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">Cumplimiento de pol\u00edticas de Google<\/h2>\r\n  <p style=\"font-size: 15px; line-height: 1.8;\">OmnIA Reply cumple con las <a href=\"https:\/\/developers.google.com\/my-business\/content\/policies\" target=\"_blank\" style=\"color: #7C3AED;\">Pol\u00edticas de la API de Google Business Profile<\/a> y con los <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" style=\"color: #7C3AED;\">T\u00e9rminos de Servicio de Google<\/a>. Usamos los datos \u00fanica y exclusivamente para los fines descritos en esta p\u00e1gina.<\/p>\r\n\r\n  <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">Contacto<\/h2>\r\n  <p style=\"font-size: 15px; line-height: 1.8;\">Para preguntas sobre el uso de datos de Google: <a href=\"mailto:privacidad@omniareply.com\" style=\"color: #7C3AED;\">manager@omniareply.com<\/a><\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Uso de Datos de Google | OmnIA Reply Uso de Datos de Google Business Profile \u00daltima actualizaci\u00f3n: 29 de junio [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-153","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":4,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153\/revisions"}],"predecessor-version":[{"id":157,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153\/revisions\/157"}],"wp:attachment":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/media?parent=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}