Uso de Datos de Google | OmnIA Reply<\/title>\r\n<\/head>\r\n<body style=\"margin: 0; padding: 60px 20px; background: #f9f9f9; font-family: 'Inter', sans-serif; color: #333;\">\r\n\r\n<div style=\"max-width: 760px; margin: 0 auto; background: #fff; border-radius: 12px; padding: 48px; border: 1px solid #e0e0e0;\">\r\n\r\n <h1 style=\"font-size: 32px; font-weight: 700; color: #1a1a1a; margin-bottom: 8px;\">Use of Google Business Profile Data<\/h1>\r\n <p style=\"color: #888; font-size: 14px; margin-bottom: 40px;\">Last updated: June 29, 2026<\/p>\r\n\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 24px;\">This page clearly and transparently describes how <strong>OmniA Reply<\/strong> access, use and protect the data obtained through the Google Business Profile API.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">What Google data do we access?<\/h2>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li>Reviews published on your Google Business Profile locations.<\/li>\r\n <li>Ratings (1 to 5 stars) for each review.<\/li>\r\n <li>Name of the review author.<\/li>\r\n <li>Publication date of each review.<\/li>\r\n <li>Existing responses to reviews.<\/li>\r\n <li>Basic information about your locations (name, address, ID).<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">What do we use that data for?<\/h2>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li><strong>Show reviews:<\/strong> We present the reviews in your OmniA Reply panel so you can easily manage them.<\/li>\r\n <li><strong>Sentiment analysis:<\/strong> We process the text of each review to classify it as positive, negative, or neutral.<\/li>\r\n <li><strong>Generating responses:<\/strong> We use AI to automatically suggest or post personalized responses to each review.<\/li>\r\n <li><strong>Ticket creation:<\/strong> We convert negative reviews into support tickets for your team to follow up on.<\/li>\r\n <li><strong>Synchronization with HubSpot:<\/strong> If you connect HubSpot, we create contacts and tickets in your CRM with the review information.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">How do we access the data?<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">We access the data through <strong>OAuth 2.0<\/strong>, Google's authorization standard. The user explicitly grants access by logging in with their Google account and accepting the requested permissions. We never store Google passwords.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">What permits do we need?<\/h2>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li><code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">https:\/\/www.googleapis.com\/auth\/business.manage<\/code> \u2014 to read and respond to Google Business Profile reviews.<\/li>\r\n <li><code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">profile<\/code> y <code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">e-mail<\/code> \u2014 to identify the user on our platform.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">Do we share Google data with third parties?<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 12px;\"><strong>We do not sell or share Google data with third parties.<\/strong> The only cases in which data may be processed by third parties are:<\/p>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li><strong>DeepSeek AI:<\/strong> The text of the reviews is sent to generate automated responses. No personally identifiable information about the author is sent.<\/li>\r\n <li><strong>HubSpot:<\/strong> only if the user decides to connect their HubSpot account and exclusively with the data that the user authorizes.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">How can I revoke access?<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">You can revoke OmniA Reply's access to your Google account at any time from <a href=\"https:\/\/myaccount.google.com\/permissions\" target=\"_blank\" style=\"color: #7C3AED;\">myaccount.google.com\/permissions<\/a>. You can also delete your account from your OmniA Reply dashboard.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">Compliance with Google policies<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">OmniA Reply complies with <a href=\"https:\/\/developers.google.com\/my-business\/content\/policies\" target=\"_blank\" style=\"color: #7C3AED;\">Google Business Profile API Policies<\/a> and with the <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" style=\"color: #7C3AED;\">Google Terms of Service<\/a>. We use the data solely and exclusively for the purposes described on this page.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">Contact<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">For questions about Google's use of data: <a href=\"mailto:privacidad@omniareply.com\" style=\"color: #7C3AED;\">manager@omniareply.com<\/a><\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Uso de Datos de Google | OmnIA Reply Uso de Datos de Google Business Profile \u00daltima actualizaci\u00f3n: 29 de junio […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-153","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":4,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153\/revisions"}],"predecessor-version":[{"id":157,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153\/revisions\/157"}],"wp:attachment":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/media?parent=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nUso de Datos de Google | OmnIA Reply<\/title>\r\n<\/head>\r\n<body style=\"margin: 0; padding: 60px 20px; background: #f9f9f9; font-family: 'Inter', sans-serif; color: #333;\">\r\n\r\n<div style=\"max-width: 760px; margin: 0 auto; background: #fff; border-radius: 12px; padding: 48px; border: 1px solid #e0e0e0;\">\r\n\r\n <h1 style=\"font-size: 32px; font-weight: 700; color: #1a1a1a; margin-bottom: 8px;\">Use of Google Business Profile Data<\/h1>\r\n <p style=\"color: #888; font-size: 14px; margin-bottom: 40px;\">Last updated: June 29, 2026<\/p>\r\n\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 24px;\">This page clearly and transparently describes how <strong>OmniA Reply<\/strong> access, use and protect the data obtained through the Google Business Profile API.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">What Google data do we access?<\/h2>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li>Reviews published on your Google Business Profile locations.<\/li>\r\n <li>Ratings (1 to 5 stars) for each review.<\/li>\r\n <li>Name of the review author.<\/li>\r\n <li>Publication date of each review.<\/li>\r\n <li>Existing responses to reviews.<\/li>\r\n <li>Basic information about your locations (name, address, ID).<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">What do we use that data for?<\/h2>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li><strong>Show reviews:<\/strong> We present the reviews in your OmniA Reply panel so you can easily manage them.<\/li>\r\n <li><strong>Sentiment analysis:<\/strong> We process the text of each review to classify it as positive, negative, or neutral.<\/li>\r\n <li><strong>Generating responses:<\/strong> We use AI to automatically suggest or post personalized responses to each review.<\/li>\r\n <li><strong>Ticket creation:<\/strong> We convert negative reviews into support tickets for your team to follow up on.<\/li>\r\n <li><strong>Synchronization with HubSpot:<\/strong> If you connect HubSpot, we create contacts and tickets in your CRM with the review information.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">How do we access the data?<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">We access the data through <strong>OAuth 2.0<\/strong>, Google's authorization standard. The user explicitly grants access by logging in with their Google account and accepting the requested permissions. We never store Google passwords.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">What permits do we need?<\/h2>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li><code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">https:\/\/www.googleapis.com\/auth\/business.manage<\/code> \u2014 to read and respond to Google Business Profile reviews.<\/li>\r\n <li><code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">profile<\/code> y <code style=\"background: #f4f4f4; padding: 2px 6px; border-radius: 4px;\">e-mail<\/code> \u2014 to identify the user on our platform.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">Do we share Google data with third parties?<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 12px;\"><strong>We do not sell or share Google data with third parties.<\/strong> The only cases in which data may be processed by third parties are:<\/p>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li><strong>DeepSeek AI:<\/strong> The text of the reviews is sent to generate automated responses. No personally identifiable information about the author is sent.<\/li>\r\n <li><strong>HubSpot:<\/strong> only if the user decides to connect their HubSpot account and exclusively with the data that the user authorizes.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">How can I revoke access?<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">You can revoke OmniA Reply's access to your Google account at any time from <a href=\"https:\/\/myaccount.google.com\/permissions\" target=\"_blank\" style=\"color: #7C3AED;\">myaccount.google.com\/permissions<\/a>. You can also delete your account from your OmniA Reply dashboard.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">Compliance with Google policies<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">OmniA Reply complies with <a href=\"https:\/\/developers.google.com\/my-business\/content\/policies\" target=\"_blank\" style=\"color: #7C3AED;\">Google Business Profile API Policies<\/a> and with the <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" style=\"color: #7C3AED;\">Google Terms of Service<\/a>. We use the data solely and exclusively for the purposes described on this page.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">Contact<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">For questions about Google's use of data: <a href=\"mailto:privacidad@omniareply.com\" style=\"color: #7C3AED;\">manager@omniareply.com<\/a><\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Uso de Datos de Google | OmnIA Reply Uso de Datos de Google Business Profile \u00daltima actualizaci\u00f3n: 29 de junio […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-153","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":4,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153\/revisions"}],"predecessor-version":[{"id":157,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/153\/revisions\/157"}],"wp:attachment":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/media?parent=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}