{"id":140,"date":"2026-06-29T14:41:33","date_gmt":"2026-06-29T14:41:33","guid":{"rendered":"https:\/\/omniareply.com\/?page_id=140"},"modified":"2026-06-29T14:42:45","modified_gmt":"2026-06-29T14:42:45","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/omniareply.com\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nPol\u00edtica de Privacidad | OmnIA Reply<\/title>\r\n<\/head>\r\n<body style=\"margin: 0; padding: 60px 20px; background: #f9f9f9; font-family: 'Inter', sans-serif; color: #333;\">\r\n\r\n<div style=\"max-width: 760px; margin: 0 auto; background: #fff; border-radius: 12px; padding: 48px; border: 1px solid #e0e0e0;\">\r\n\r\n <h1 style=\"font-size: 32px; font-weight: 700; color: #1a1a1a; margin-bottom: 8px;\">Pol\u00edtica de Privacidad<\/h1>\r\n <p style=\"color: #888; font-size: 14px; margin-bottom: 40px;\">\u00daltima actualizaci\u00f3n: 29 de junio de 2026<\/p>\r\n\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 24px;\">En <strong>OmniA Reply<\/strong> (omniareply.com), operado por Pedro Alarcon, nos comprometemos a proteger la privacidad de nuestros usuarios. Esta pol\u00edtica describe qu\u00e9 datos recopilamos, c\u00f3mo los usamos y c\u00f3mo los protegemos.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">1. Informaci\u00f3n que recopilamos<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 12px;\">Recopilamos la siguiente informaci\u00f3n cuando usas OmnIA Reply:<\/p>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li><strong>Informaci\u00f3n de cuenta:<\/strong> nombre, correo electr\u00f3nico y foto de perfil obtenidos a trav\u00e9s de tu cuenta de Google.<\/li>\r\n <li><strong>Datos de Google Business Profile:<\/strong> rese\u00f1as, calificaciones, nombre del autor y fecha de publicaci\u00f3n de tus ubicaciones conectadas.<\/li>\r\n <li><strong>Datos de uso:<\/strong> informaci\u00f3n sobre c\u00f3mo interact\u00faas con la plataforma.<\/li>\r\n <li><strong>Tokens de acceso:<\/strong> tokens OAuth necesarios para acceder a tu Google Business Profile y HubSpot CRM en tu nombre.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">2. C\u00f3mo usamos tus datos<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 12px;\">Usamos tus datos exclusivamente para:<\/p>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li>Sincronizar y mostrar las rese\u00f1as de tu Google Business Profile.<\/li>\r\n <li>Analizar el sentimiento de cada rese\u00f1a usando inteligencia artificial.<\/li>\r\n <li>Generar respuestas autom\u00e1ticas personalizadas.<\/li>\r\n <li>Crear tickets de soporte y derivarlos al equipo correspondiente.<\/li>\r\n <li>Sincronizar contactos y tickets con tu CRM de HubSpot si lo tienes conectado.<\/li>\r\n <li>Mejorar la funcionalidad y rendimiento de la plataforma.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">3. Uso de datos de Google<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">OmnIA Reply accede a los datos de Google Business Profile \u00fanica y exclusivamente para prestar el servicio contratado por el usuario. No compartimos, vendemos ni usamos estos datos para ning\u00fan fin distinto al descrito en esta pol\u00edtica. El acceso se realiza mediante OAuth 2.0 con los permisos m\u00ednimos necesarios. El usuario puede revocar el acceso en cualquier momento desde su cuenta de Google.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">4. Compartici\u00f3n de datos con terceros<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 12px;\">No vendemos ni compartimos tus datos personales con terceros, excepto en los siguientes casos:<\/p>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li><strong>HubSpot:<\/strong> si conectas tu cuenta de HubSpot, compartimos datos de contactos y tickets seg\u00fan tu configuraci\u00f3n.<\/li>\r\n <li><strong>DeepSeek AI:<\/strong> usamos esta API para generar respuestas autom\u00e1ticas. Solo se env\u00eda el texto de la rese\u00f1a, sin datos personales identificables.<\/li>\r\n <li><strong>Requerimientos legales:<\/strong> si la ley nos obliga a divulgar informaci\u00f3n.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">5. Retenci\u00f3n de datos<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">Conservamos tus datos mientras tu cuenta est\u00e9 activa. Si cancelas tu suscripci\u00f3n, eliminamos tus datos dentro de los 30 d\u00edas siguientes a la cancelaci\u00f3n, salvo que la ley exija un per\u00edodo mayor.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">6. Seguridad<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">Implementamos medidas t\u00e9cnicas y organizativas para proteger tus datos, incluyendo cifrado en tr\u00e1nsito (HTTPS), almacenamiento seguro en base de datos PostgreSQL y acceso restringido a la informaci\u00f3n.<\/p>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">7. Tus derechos<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8; margin-bottom: 12px;\">Tienes derecho a:<\/p>\r\n <ul style=\"font-size: 15px; line-height: 1.9; padding-left: 20px;\">\r\n <li>Acceder a los datos que tenemos sobre ti.<\/li>\r\n <li>Solicitar la correcci\u00f3n de datos incorrectos.<\/li>\r\n <li>Solicitar la eliminaci\u00f3n de tus datos.<\/li>\r\n <li>Revocar el acceso de OmnIA Reply a tu cuenta de Google en cualquier momento.<\/li>\r\n <\/ul>\r\n\r\n <h2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; margin-top: 36px; margin-bottom: 12px;\">8. Contacto<\/h2>\r\n <p style=\"font-size: 15px; line-height: 1.8;\">Si tienes preguntas sobre esta pol\u00edtica, cont\u00e1ctanos en: <a href=\"mailto:privacidad@omniareply.com\" style=\"color: #7C3AED;\">manager@omniareply.com<\/a><\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidad | OmnIA Reply Pol\u00edtica de Privacidad \u00daltima actualizaci\u00f3n: 29 de junio de 2026 En OmnIA Reply (omniareply.com), […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-140","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/comments?post=140"}],"version-history":[{"count":4,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/140\/revisions"}],"predecessor-version":[{"id":144,"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/pages\/140\/revisions\/144"}],"wp:attachment":[{"href":"https:\/\/omniareply.com\/en\/wp-json\/wp\/v2\/media?parent=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}